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Overview
CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world.
Why Attend – 2023
The conference provides learning and networking opportunities in support of the utility CX Puzzle: Billing & Payments, Contact Center, Credit & Collections, Digital Engagement, Disruptors, Field Services, and Strategies & Analytics.
Conference features include Workshops, General Sessions, Exhibit Hall, Attendee Orientation, Thursday Night Special Event, Women in Utilities and more. Workshop speakers are selected for their knowledge of the topic and proven ability to convey information.
General Sessions provide a central gathering place for attendees to get oriented and motivated.
Deep Dives are six-hour sessions presented by utilities and sponsors with hands-on experience, broad knowledge and stories to tell.
The EVCx Forum offers an informal gathering for subject deep dives, lots of discussion and community sharing. There, utility professionals and EVCx Forum sponsors will hear what others are doing, their challenges and solutions, along with opportunities to learn from those who have already built programs.
Vendor User Groups offer industry-leading solution/application meetings with respective vendors to discuss current issues, enhancements on the horizon and common interests.
Women in Utilities is a venue dedicated to the empowerment of women in the utilities industry.
The Exhibit Hall functions as a daily destination for fun and networking as well as the most current industry products, services and information.
Why Exhibit – 2023
Conference attendees represent utilities in North America and worldwide, and includes CIOs, senior VPs of customer service, directors and managers, buyers and representatives of government entities.
Exhibiting at the Conference promotes a company’s brand, product or launch in a manner that increases top-of-mind awareness and interest.
Exhibitors can position their company, products and services, and their sales representatives via face-to-face opportunities with decision-makers who are looking for the newest and the best solutions and the decision-influencers who will be using them.
Organizer
CS Week is the premier utility customer service conference for managers and executives at investor-owned utilities, cooperatives, municipalities and government entities. The annual convention features Executive Summit, Key Account Forum, Expanding Excellence Awards, the 70+ workshops of CS Week Conference, and the largest Exhibit Hall in meter-to-cash and customer service-related Smart Infrastructure.
Source: Event Website
Source : Event Website
Attendees
Exhibitors
Register
| Event Name | City | State | Atendance | Exhibitors | Date |
|---|---|---|---|---|---|
| CS Week - 2025 | Phoenix | Arizona | estimated |
estimated |
May 06, 2025 |
| CS Week - 2024 | Fort Worth | Texas | estimated |
verified |
Apr 30, 2024 |
| CS Week - 2023 | Charlotte | North Carolina | estimated |
verified |
May 02, 2023 |
| Event Name | City | State | Atendance | Exhibitors | Date |
|---|---|---|---|---|---|
| 2025 KEY WEST International Academic Conference on Business, Economics, Finance and Accounting | Key West | Florida | - | - | Jan 04, 2025 |
| Joint Mathematics Meetings 2025 (formerly Joint Mathematics Meeting - Mathematical Association Of America (MAA) And The American Mathematical Society (AMS) | Seattle | Washington | estimated |
verified |
Jan 08, 2025 |
| United Appliance Servicers Association - Annual Service Training Institute 2025 - (formerly United Servicers Association Annual Service Training Institute) | Championsgate | Florida | estimated |
verified |
Jan 08, 2025 |
| Alliance Industry Summit 2025 - Alliance for Continuing Education in the Health Professions | Kissimmee | Florida | estimated |
estimated |
Jan 08, 2025 |
| MLA Convention 2025 - Modern Language Association of America | New Orleans | Louisiana | verified |
verified |
Jan 09, 2025 |
