About Us

Resource Management Services, Inc.

President: Judy Hammond

Since 1986, Resource Management Services, Inc. (RMS) has provided collection and recovery consulting services and vendor management expertise to credit grantors. Widely recognized as a leader and innovator in the collection and recovery industry, Resource Management Services, Inc. focuses on supporting their client's goals of minimizing risk while collecting on delinquent accounts.

Whether creditors are collecting with internal efforts, or through partnerships with outsource providers and other industry vendors, Resource Management Services provides the client with reliable, insightful and innovative consulting services, compliance oversight and a concentration on achieving improved returns from delinquent and charged-off accounts.

With the development of a specialized, proprietary collection agency auditing score system, Resource Management Services, Inc. offers objective and comparable collection agency auditing that not only validates against collection results, but has been a proven catalyst for increasing dollars collected.

Dennis and Judy Hammond present Debt Connection Symposium and Expo 2019, focusing on networking and connecting with clients, service providers, product suppliers, agencies, attorneys - at a whole new level. In addition to hearing presentations from a high-caliber faculty, a key ingredient of the Debt Connection Symposium and Expo concept is to have an opportunity to meet peers and other industry professionals, as well as finding new products and services that might make your job easier, better, more efficient, more productive, etc.

Featured Company Meetings

Featured Company Meetings help to facilitate Creditor/Debt Buyer vendor management meetings, new vendor or buyer orientations, or new portfolio sale previews. Featured Companies hold group meetings with their existing vendors, or conduct new vendor orientation sessions for pre-qualified vendors who may be working on future projects. Debt Seller featured companies may hold new buyer orientation sessions or portfolio preview meetings for pre-qualified buyers. These sessions will be pre-scheduled in set locations, with pre-qualified attendees.

Distinctive Learning Experiences

DCS2019 combines five distinct learning styles and experiences with more networking opportunities and specialty meetings than ever before in one venue - structured to maximize the educational focus of the event.

With collections, compliance and accountability as our educational focus, we take a fresh look at the operational decisions affecting our company’s goals, whether it impacts the protection of the consumer, the brand, or the company’s performance and continued existence. Success and achievement are a combination of knowledge, relationships and action. These principles will be examined throughout the conference.

The Great Debate

In addition to the quality speakers in our general sessions, join us for our popular presidential style Great Debate! You won’t want to miss these five of the industry’s leading professionals debate over a varierty of concepts including collection effectiveness and compliance.

Roundtable Sessions

The Roundtable Sessions give the attendee the opportunity to choose three distinctive learning sessions to join. This allows the attendee to discuss and explore issues of importance from a variety of topics with the discussions led by an industry peer with knowledge specific to the topic. This is an excellent peer networking opportunity in an informal roundtable setting.

Speed Networking

Speed Networking gets you started, with 20 meetings in 30 minutes. We line up 20 Meeters and 20 Greeters, and every minute, the Meeters move to the next Greeter. Learn to tell your story quickly, and you both decide whether you'd like to talk longer – at another time. It's a very efficient way to meet 20 people. Practice your pitch.

Who Should Attend

With collections, compliance, and accountability as our educational focus, the conference is geared for Collections, Recovery, and Debt Sales professionals from Creditors, Healthcare, Collection Agencies, Collection Attorney Firms, Credit Unions, Debt Buyers, and Related Industry Vendors.

Source: Event Website